About us

Built by practitioners, for the mission

PivotClear was founded to give government organizations a ServiceNow IRM implementation team that understands both the platform and the compliance obligations behind it.

Four colleagues reviewing work together on a laptop

Make governanceclear and auditable

Requirement → Control → Evidence

Our story

One founder’s first code ran against the Defense Joint Military Pay System, written as an Army finance soldier. During the rollout of the Defense Travel System, the same founder was part of the pilot, setting up the entity framework and approval chains. Over two decades in Army and DoD finance, audit, risk management, and internal control followed, with risk and controls, findings and corrective actions scattered across spreadsheets, until ServiceNow became the way to automate that work: developer first, then architect.

The other founder spent more than two decades in Army logistics and sustainment, maintaining and managing the Army’s ground equipment, everything short of aircraft and missiles, from tactical wheeled and tracked vehicles to weapons, generators, petroleum, and repair parts. Throughout that career he used and configured the Army’s enterprise logistics systems, including LMP and GCSS-Army from its first rollout. Through the Army’s degree completion program, he earned his bachelor’s in Computer Information Systems with a focus on Network Management, the same discipline he brings to every ServiceNow integration. He later worked as a Navy ERP contractor.

Over and over they saw the same pattern. Powerful platforms were deployed, but governance data stayed scattered across spreadsheets, shared drives, and disconnected tools.

PivotClear exists to close that gap. We help agencies pivot from fragmented, manual compliance to a clear, connected GRC program on ServiceNow IRM, where risks, controls, audits, and remediation live in one place and leadership can see the full picture.

Our mission

Make governance clear, connected, and sustainable.

We design and deliver ServiceNow solutions that turn compliance obligations into repeatable, auditable workflows, and we leave every customer more capable than we found them.

Our core values

Our core values

These are our core values.

PIVOT

Precision

We configure and document to the exact requirement, so every control, field, and workflow can stand up to an auditor.

Insight

We turn scattered risk and compliance data into a clear picture leaders can act on.

Vigilance

We watch for gaps, drift, and emerging risk, and close them before they become findings.

Oversight

One line of sight across risks, controls, audits, and remediation, from the program office to the front office.

Trust

Cleared, accountable professionals who protect your data and your mission.

CLEAR

Clarity

Plain-language deliverables and dashboards people actually read. No black boxes.

Lasting Impact

Upgrade-safe builds and teams left more capable than we found them.

Excellence

We set a higher bar than the audit requires, then we clear it.

Accountability

Every control has an owner, every finding has a fix, and we answer for our own work from start to finish.

Resilience

We build for continuity, so your program stays audit-ready through turnover, upgrades, and change.

Company snapshot

At a glance

Legal namePivotClear
Business typeService-Disabled Veteran-Owned Small Business (SDVOSB)
MarketsFederal and state government
Core platformServiceNow
SecurityCleared personnel
Contactinfo@pivotclear.com · (571) 751-0332
Veteran owned

Service still drives us

PivotClear is a Service-Disabled Veteran-Owned Small Business. Our leadership's military and defense-civilian background shapes how we operate: disciplined planning, clear accountability, and respect for the people who depend on these systems.

See our capability statement

Planning a GRC build or upgrade?

We drive solutions from requirement to audit-ready.

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