A GRC architect and a software developer, leading every engagement
PivotClear is led by two ServiceNow practitioners with hands-on experience building and supporting production government environments. Together they cover the full span from control framework to code.
GRC Solutions Architect
An Army veteran with more than two decades in Department of Defense finance, audit, risk management and internal control, including federal performance auditing, enterprise risk management program work, and Big Four advisory consulting. Brings the financial management and audit perspective behind internal control over financial reporting, and has worked hands-on as a ServiceNow developer across the IRM applications, with a focus on architecting solutions: data models, workflows, and reporting across Risk, Policy and Compliance, and Audit Management.
Sets PivotClear’s strategic direction and connects how the platform is built to the outcomes leaders are accountable for: a defensible Statement of Assurance and a program auditors can rely on. Works from the governing requirement forward, tracing each design decision to the regulation it serves and to its effects on testing, reporting, and audit before anything is configured.
Credentials: Bachelor’s in technical management (accounting concentration) · MBA · Certified Defense Financial Manager (CDFM) · CompTIA Security+
- ServiceNow IRM: Risk, Policy & Compliance, Audit, Vendor Risk, BCM
- DoD RMF, NIST SP 800-53, FISMA, and OMB A-123 internal controls
- Enterprise risk program design and risk governance
- Configuration management, CCB/ERB governance, and baseline control
- Corrective action plan (CAP) development and audit readiness
Senior Software Developer
An Army veteran with more than two decades in logistics and sustainment, maintaining and managing the Army’s ground equipment (everything short of aircraft and missiles), from tactical wheeled and tracked vehicles to weapons, generators, petroleum, and repair parts, while using and configuring the Army’s enterprise logistics systems. That gives first-hand knowledge of the operational processes internal control over operations has to govern. After retiring from the Army, worked as a defense contractor in ERP configuration management, then hands-on as a ServiceNow developer across the IRM applications, with a focus on integrations: REST and SOAP interfaces, IntegrationHub, data migration and validation, and automated testing.
Leads PivotClear’s operations and technology, turning strategy into an executable plan. Plans from the critical path, with a logistician’s sense of how long work actually takes, and tells clients plainly what a schedule can and cannot support.
Credentials: Bachelor’s and master’s degrees in information systems · CompTIA A+, Network+, and Security+ · CIOS · CSIS
- ServiceNow development: business rules, client scripts, UI policies, Flow Designer
- REST/SOAP integrations, IntegrationHub, and API design
- Data migration, ETL, and validation from legacy systems
- JavaScript, Python, SQL, C#, and Microsoft Power Platform
- Requirements managed through ITSM workflows, from intake to deployment
- Automated testing, dashboards, and reporting
Where our experience comes from
Our principals' careers span Army and Navy programs, defense agencies, and Big Four advisory work. That background is why we speak both "platform" and "program office."
Defense IT & cybersecurity
Systems engineering, RMF compliance, network and cloud infrastructure, and enterprise system modernization.
Audit & internal control
Financial statement audit readiness, internal audit leadership, and corrective action plan tracking in enterprise systems.
Enterprise risk management
Standing up agency-level ERM programs, risk appetite statements, policy, and workforce training at scale.
Cleared, certified, veteran-led
- Cleared personnel
- U.S. Army veterans; Service-Disabled Veteran-Owned Small Business
- Graduate degrees in Management Information Systems and Business Administration
- Industry certifications in cybersecurity, networking, and defense financial management
PivotClear is an SBA VetCert certified Service-Disabled Veteran-Owned Small Business specializing in implementing and sustaining governance, risk and compliance programs on ServiceNow IRM. PivotClear is independent and not affiliated with ServiceNow, Inc.
Planning a GRC build or upgrade?
We drive solutions from requirement to audit-ready.